How AI Agents Are Changing Customer Support Teams in 2026
Updated November 2026: we reviewed this article against current official sources. Several companies that went ‘AI-first’ in support have rebalanced towards human agents for complex cases. Klarna, for example, said in 2025 it would again ensure customers can reach a human. The EU AI Act requires people to be told when they’re interacting with an […]
AI vs Human Jobs: The Future of Work in 2026 and Beyond
Updated November 2026: we reviewed this article against current official sources. The World Economic Forum’s Future of Jobs Report 2025 projects 170 million jobs created and 92 million displaced by 2030 (net +78 million), with AI and data skills growing fastest. Source: WEF. Hello, TaxtotechReaders, and welcome back to Taxtotech.com, where we break down complex […]
